Services Request

Services Request is an application that enables everyone in Organization create the ticket to report the problem such as Network issue, Access request, Data incorrect, etc. Also, requester can specify Category, Urgency or Priority of request. System will direct the ticket to responsible person (configurable). Admin is able to track the overall tickets, assign or re-assign and monitor the ticket’s SLA.   BUSINESS BENEFIT

  • Reduce operation cost per FTE
  • Automation in our self-services software increases data accuracy.
  • Improve operational efficiency by automating processes.
  • Deliver improved service delivery through your shared service organization

App Detail

Department: Human Resource
Industry: All Industry
Vendor: Ardency Consultant

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